Last updated: April 29, 2025
Shopping for your home should be fun—and stress-free! If one of your Accent Vibes pieces isn’t quite the right fit, we’ve made returns and exchanges simple.
1. 30-Day Money-Back Guarantee
2. Exchanges & Store Credit
3. Final Sale & Non-Returnable Items
Certain items cannot be returned or exchanged:
4. Damaged or Defective Goods
We stand behind every Accent Vibes product. If your order arrives damaged or with missing parts:
5. Price Adjustments
6. How to Return
7. Special Return Policy: Outdoor Furniture & Customized Products
Accent Vibes wants you to love every piece you choose—but because outdoor furniture and customized items are made-to-order or designed for the elements, we can only accept returns if there’s a manufacturing defect. Here’s how it works:
a. Eligibility
b. Condition for Return
c. How to Report a Defect
d. Resolution Options
8. Questions?
We’re here to help! If you have any questions about our return policy or need assistance with a return, please contact our Customer Care team at info@accent-vibes.com.
Thank you for shopping with Accent Vibes—we want you to love your home as much as we love helping you decorate it!
OVERVIEW
This website is operated by Accent Vibes (“Accent Vibes”, “we”, “us” or “our”). By visiting accent-vibes.com and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions (“Terms”), including those additional terms, conditions and policies referenced herein. Please read these Terms carefully. If you do not agree to all of the terms, you may not access the site or use any services.
We reserve the right to update, change or replace any part of these Terms by posting updates to this page. It is your responsibility to review this page periodically for changes. Your continued use of or access to the site following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.
Online Store Terms
General Conditions
Accuracy, Completeness and Timeliness of Information
Modifications to the Service and Prices
Products or Services
Accuracy of Billing and Account Information
Optional Tools
Third-Party Links
User Comments, Feedback and Other Submissions
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here.
Errors, Inaccuracies and Omissions
Occasionally there may be errors or omissions in pricing, promotions or product information. We reserve the right to correct any errors without prior notice and to cancel orders if necessary.
Prohibited Uses
You may not use the site or its content for any unlawful purpose, to harass or defraud others, to infringe on intellectual property, to upload malicious code, or to interfere with site security. We reserve the right to terminate your access for violations.
Disclaimer of Warranties; Limitation of Liability
Indemnification
You agree to indemnify and hold harmless Accent Vibes and its affiliates from any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms.
Severability
If any provision of these Terms is held invalid or unenforceable, that provision shall be struck and the remaining provisions shall remain in full force and effect.
Termination
Entire Agreement
These Terms, together with our Privacy Policy and any other policies posted on our site, constitute the entire agreement between you and Accent Vibes regarding the Service.
Governing Law
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of Canada.
Changes to Terms
We reserve the right to update or replace these Terms at any time. It is your responsibility to review them periodically. Continued use of the Service after changes constitutes acceptance.
Contact Information
Questions about these Terms should be sent to us at info@accent-vibes.com.
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